Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the CyberPulse Security Inc. ("CyberPulse," "we," "us," or "our") website located at cyberpulse.site and all associated services, products, and content (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and our Disclaimer, all of which are incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of our Services.

These Terms may be updated periodically. We will notify you of material changes through our website or by email. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

2. Description of Services

CyberPulse provides cybersecurity consulting, assessment, advisory, and managed security services to enterprise and commercial clients. Our Services include but are not limited to:

• Cybersecurity risk assessments and penetration testing
• Incident response and forensic investigation services
• Security architecture design and implementation guidance
• Managed detection and response (MDR) services
• Compliance consulting (NIST, ISO 27001, HIPAA, PCI DSS, SOC 2)
• Security awareness training programs
• Threat intelligence and advisory services
• Educational content, blog articles, and webinars

The scope, deliverables, and terms of any specific service engagement are governed by a separate Statement of Work (SOW) or Master Services Agreement (MSA) executed between CyberPulse and the client. In the event of conflict, the executed SOW/MSA shall govern over these general Terms.

3. User Accounts

Certain features of our website may require you to create an account. You agree to:

• Provide accurate, complete, and current information during registration
• Maintain the security of your account credentials and not share them with third parties
• Notify us immediately of any unauthorized use of your account at security@cyberpulse.site
• Take responsibility for all activities that occur under your account

CyberPulse reserves the right to terminate or suspend accounts that violate these Terms, at our sole discretion and without prior notice.

4. Acceptable Use Policy

You agree not to use our Services or website to:

• Violate any applicable federal, state, local, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Impersonate any person or entity or falsely represent your affiliation
• Engage in any conduct that restricts or inhibits others' use of the Services
• Attempt to gain unauthorized access to our systems, networks, or data
• Use automated means to scrape, crawl, or collect data from our website without written permission
• Introduce malware, viruses, or other malicious code into our systems
• Use our Services for any unlawful purpose or to facilitate illegal activity
• Reverse engineer, decompile, or disassemble any component of our Services
• Misuse our vulnerability disclosure or security research programs

CyberPulse reserves the right to investigate and take appropriate legal action against anyone who violates this policy, including reporting to law enforcement authorities.

5. Intellectual Property Rights

5.1 CyberPulse Proprietary Content

All content on our website and within our deliverables, including but not limited to text, graphics, logos, images, reports, methodologies, tools, and software ("Content"), is the exclusive property of CyberPulse or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for lawful personal or internal business purposes. This license does not include the right to reproduce, distribute, publicly display, create derivative works, or commercially exploit any Content without our express written consent.

5.3 Client Deliverables

The ownership of deliverables produced during a client engagement is governed by the applicable MSA or SOW. In the absence of a specific agreement, deliverables remain the intellectual property of CyberPulse, with a limited license granted to the client for internal use.

5.4 Feedback

Any feedback, suggestions, or ideas you provide to CyberPulse may be used by us without obligation or compensation to you.

6. Payment Terms

Payment terms for service engagements are specified in the applicable SOW or MSA. General terms include:

• Invoices are due within 30 days of issuance unless otherwise specified
• Late payments are subject to a 1.5% monthly interest charge
• CyberPulse reserves the right to suspend services for overdue accounts
• All fees are in US dollars and exclusive of applicable taxes
• Client is responsible for all applicable taxes, duties, and levies

7. Confidentiality

Both parties acknowledge that, in the course of service engagements, each may receive confidential information belonging to the other. Each party agrees to:

• Maintain the confidentiality of such information with at least the same degree of care used for its own confidential information, but no less than reasonable care
• Use confidential information only for the purposes of the engagement
• Not disclose confidential information to third parties without prior written consent

These confidentiality obligations survive the termination of any engagement for a period of three (3) years, unless the information constitutes a trade secret, in which case obligations are perpetual.

8. Warranty Disclaimer

Cybersecurity services are advisory in nature. CyberPulse does not guarantee that its recommendations, if implemented, will prevent all security incidents. The dynamic nature of the threat landscape means that new vulnerabilities and attack vectors continuously emerge.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CYBERPULSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

In no event shall CyberPulse's total cumulative liability arising from or related to any engagement exceed the fees paid by the client for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless CyberPulse and its officers, directors, employees, agents, and successors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Services; (c) your violation of any law or the rights of any third party; or (d) any content you provide to us.

11. Termination

Either party may terminate a service engagement as specified in the applicable SOW or MSA. CyberPulse reserves the right to immediately suspend or terminate access to our website and related services for any violation of these Terms.

Upon termination, your right to use the Services ceases immediately. Provisions of these Terms that by their nature should survive termination shall so survive, including but not limited to intellectual property, warranty disclaimers, indemnification, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to conflict of law principles. Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts located in Washington, DC.

13. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation. If negotiation fails, disputes shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Washington, DC. This does not limit either party's right to seek injunctive or other equitable relief in a court of competent jurisdiction.

14. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and CyberPulse regarding your use of our website. For client engagements, the applicable MSA/SOW governs.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
• Waiver: Our failure to enforce any provision does not waive our right to do so in the future.
• Assignment: You may not assign your rights under these Terms without our prior written consent.
• Force Majeure: Neither party shall be liable for delays or failures caused by circumstances beyond its reasonable control.

15. Contact Us

For questions about these Terms and Conditions, please contact:

• Email: legal@cyberpulse.site
• Mail: CyberPulse Security Inc., Attn: Legal Department, 1250 Connecticut Ave NW, Suite 700, Washington, DC 20036
• General Inquiries: info@cyberpulse.site